Shipping Policy

​RINA TAIRO JEWELLERY provides shipping worldwide using a trackable shipper such as DHL. 

For items that are in stock our orders are dispatched within 5-7 working days. If you require your item by a certain date please feel free to contact us and we will do our best to meet your deadline/request. 

For products that are made on request, we aim to have all orders dispatched within 3 to 6 weeks. 

 

Return & Exchange Policy​

We are happy to allow customers an exchange or store credit for items within 14 days of purchase. All returns must be accompanied by receipt and the return items must be in perfect, unworn condition.  We do not issue refunds and the customer will incur any shipping costs associated with returns. 

All sales are final on exchanged items. 

Bespoke items, sized rings, items supplied at a discount, items purchased at a sale price and special order items cannot be exchanged or returned under any circumstance. For more information please contact us on 01273 774288, or email us at info@rinatairo.com. 

Your Ring Size

Please make sure to provide us with the correct ring size when you place your order. In some cases the ring can be adjusted, in other cases we would have to fabricate a completely new ring. Please contact us to make a personalised evaluation on a case to case basis.